Fabrici Management Consulting has signed a contract with UNIQA Austria to support the implementation and automation of claims business processes, and to deliver the implementation and consolidation of related APIs to streamline system integration.

The delivery is being implemented on the webMethods integration technology stack, enabling UNIQA to standardize and orchestrate claims-related workflows across multiple internal systems and external services. As part of the engagement, we are helping to:
  • Automate and orchestrate key claims processes end-to-end (from intake and validation through to downstream processing and status updates)
  • Implement and consolidate APIs into a managed, reusable API layer, reducing duplication and simplifying integration for consuming applications
  • Enable consistent data exchange and mediation, supporting reliable transformation, routing, and validation of messages between systems
  • Strengthen integration governance and operational stability, with better monitoring, error handling, and maintainability of interfaces over time
  • This approach improves overall integration consistency, time-to-change, and operational resilience, while creating a scalable foundation for further digitalization of claims-related services.